Privacy Policy

INTRODUCTION

This Privacy Policy explains how Verdant House Inc. collects, uses, and protects personal information. We are committed to protecting your privacy and providing transparency regarding how information submitted through our website and communications services is handled.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide through our website, contact forms, service inquiries, or other communications. This information may include your name, email address, phone number, company name, message content, and other information you choose to provide.

SMS COMMUNICATION INFORMATION

When you interact with our SMS services, we may collect your phone number, name if voluntarily provided or associated with your phone number in our system, message content, SMS opt-in and opt-out status, and the date and time of messages.

HOW WE USE INFORMATION

We may use personal information to respond to inquiries, communicate with clients and prospective clients, provide and administer consulting services, provide customer support, process transactions, manage communications preferences, maintain business records, and operate and improve our website and services.

SMS INFORMATION USE

Personal information collected through our SMS services is used solely for purposes related to SMS communication. This includes sending important notifications, updates, or confirmations, responding to inquiries, providing customer support, and managing opt-in and opt-out preferences. Your information is used to facilitate communications that you have consented to receive.

HOW WE SHARE PERSONAL INFORMATION

We do not sell, rent, or disclose your personal information to third parties for their own marketing purposes. SMS consent is not shared with third parties.

We may use service providers that assist us with website hosting, payment processing, communications, technology, security, and other business functions. Such providers may process information as necessary to provide services to Verdant House Inc. and are not authorized to use SMS consent for their own marketing purposes.

DATA SECURITY

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmitting or storing information can be guaranteed to be completely secure.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies or similar technologies to support website functionality, security, analytics, or other operational purposes. Your browser may provide options for managing cookies and related technologies.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce applicable agreements.

SMS OPT-OUT

You may opt out of SMS communications at any time by replying STOP. Once you opt out, you will no longer receive SMS messages unless you opt in again.

SMS HELP

For assistance with SMS communications, reply HELP to a message from Verdant House Inc.

SMS TERMS OF SERVICE

By opting into SMS from a web form or other permitted medium, you agree to receive SMS messages from Verdant House Inc. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to any message to opt out.

YOUR INFORMATION CHOICES

You may contact Verdant House Inc. regarding questions about your personal information or communication preferences. Where applicable, you may request access to, correction of, or deletion of personal information, subject to legal and business requirements.

CHILDREN'S PRIVACY

Our website and services are not directed toward children. We do not knowingly collect personal information from children in violation of applicable law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updated Privacy Policy will be posted on this website with a revised effective date.